Privacy Notice

Here at Bradley Van Der Straeten, we take your privacy seriously and want to make sure that you know you can trust us, and trust how we use and store the personal information you share with us. This privacy notice explains how we collect information, how we use it, and how we keep it safe, as well as your rights under the new General Data Protection Regulations (GDPR).

 

Who we are

We are Bradley Van Der Straeten. Our registered office is Fieldworks, Rooftop Studio B, 274Richmond Road, London E8 3QW.

 

Why we collect information about you

Information that we capture about you is central to us being able to provide the best possible services and client support. It allows us to keep in touch with you so you can engage us on potential projects and keep up to date with what we are up to.

 

How we collect information

We collect information when you:

  • Sign up to our newsletter
  • Enquire about our services
  • Engage us to provide you with our services
  • Apply to work for us
  • Contact us by phone, email or via social media
  • Interact with us in some other way

 

How we use information we collect from you

The main ways in which we use the information you provide to us is to deliver a service to you that you have engaged us for. This may include but is not limited to:

  • Delivering services that you have told us you would be interested in receiving
  • Seeking your views or comments on the services we provide
  • Notifying you of changes to our services
  • Processing a job/volunteer application
  • If you are an employee/volunteer, administering payroll, expenses and pension payments

As part of the registration process as a potential or confirmed client, we collect personal information. We use that information for a few reasons: to deliver the service you have asked us to provide, to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied.

We will never sell your data, and we will never share it with other organisations for the purposes of their own marketing. We may however pass staff information to our third-party service providers for the purposes of payroll and pensions administration.

How long we keep your information for

We only hold your data only for as long as it is required. We are wholly aware of our obligations under GDPR, and we make every effort to ensure that we only hold on to your data for as long as it is required.

By company law we are required to retain information related to employee details, for seven years, at which time it gets securely destroyed.

Your Rights

We have put this notice together to give you more control when it comes to your information and how we use it. When considering the law in this area, you are afforded certain rights in terms of viewing the information we hold about you, correcting that information if necessary, and asking us to delete it.

Accessing the information we have about you (subject access request)

You have the right to request a copy of the information we hold about you. This is known as a Subject Access Request.

To make a Subject Access Request, please make a request in writing, addressed to BVDS Architects, Fieldworks Rooftop Studio B, 274 Richmond Road, London E8 3QW

We will complete your request within 30 days of our receipt.

Opting out of our communications

It is your right to withdraw consent (opt-out) to receive our communications at any time. We will act on requests of this kind within one month of receipt.

Deleting the information we hold about you

You have the right to ask us to delete the information we hold about you. This is different from opting out and means that we will erase all history of our interaction with you, as far as our legal obligations allow.

Should you wish for us to erase the information we hold about you please just write to us at the address above.

Security

When you give us personal information, we take steps to ensure that it’s treated securely. All information you give to us is stored on secure servers and password protected documents.

Use of ‘cookies’

Our website uses cookies to collect information.  This includes information about browsing by people who access our site.  This includes information about pages viewed, products purchased and the customer journey around our websites.

Updates to this policy

We may update this policy from time to time. If we make any material changes to this policywe will let you know. We will also make it clear on our website that we have updated our terms.

This policy was last updated September 2018. Its version number is v1.0.

How to contact us

If you have any questions regarding this policy or how we use your personal information, please email info@b-vds.co.uk

 

If you want to know more about your rights under the General Data Protection Regulation, or if you are unhappy with the way we have handled your information, you can visit the Information Commissioners Office website at www.ico.org.uk or contact their helpline on 0303 123 1113.